Terms and Conditions

Upon usage of our website, you agree to the following terms and conditions as described below. 

This website is owned and operated by Baked Elegance Bakery LLC. and all images, trademarks, and content are copyrighted material. This includes all images for food art such as our custom cakes that are designed and created by us for our customers. It is violation of federal law to use any of our intellectual property as a whole or in part. Modification of any materials on this website is illegal and may be prosecuted to the fullest extent of the law. Intellectual property is defined as any property that is owned, created by or created for the bakery for the sole purpose of the bakery. Intellectual property includes and is not limited to cake designs, recipes, blog posts, social media posts, or physical property and trademarks. 

Please know, due to copyrights of certain designs, not all custom cake designs may be perfectly matched to any photo taken from the internet or produced by any other company. 

Information collected from our customers is not shared with any third-party offices or companies for any reason under any circumstances. It is our goal to be a successful business, but we also strive to remain faithful to our customers by keeping their information private. Any unauthorized use of personal information will be reported to the authorities and prosecuted to the fullest extent of the law. 

Prices are based on supplies and time to produce our baked goods. We pride ourselves on our deliciousness and our unique approaches to making our products. Prices are mathematically equated and are comparative to our local competitors. We strive to have comparable pricing for our products. If a quote is requested, please understand that our baked goods are not merely a pile of ingredients. When purchasing from our bakery, you are not paying for a pile of ingredients, you are purchasing items that are baked with profession and care and skill. You are paying for experience and professionalism, time and consideration to detail, and quality products. Should a quote be requested, you are agreeing to the understanding that the quote of the order has been carefully and considerately evaluated with the best possible price. Details such as decoration, style of decoration or cake order, ingredients and flavors all contribute to the overall cost of an item or order of items. By agreeing to these terms and conditions you are agreeing that the pricing is understood and will not change based on customer's or non-customer's opinions. 

These terms and conditions include the acknowledgement of payment being required upfront or by deposit upon special or large orders. This includes catering services, special cake orders, custom baked orders, etc. Contracts must be signed, and deposit must be made prior to the placement of the order. Special orders will not be placed until a food or cake contract has been signed by both the customer and the bakery understanding and agreeing to the terms and conditions of the business. Special orders for catering events must be placed at least three days in advance. Cake orders must be placed no less than five days in advance for wedding cakes or large custom cake orders. Cancellation of events is allowed up to two weeks before the event and will qualify for reimbursement. If an order is cancelled within two weeks of the event a refund is not guaranteed and will not be required to be refunded and will be revied based on the bakery's discretion. By signing the catering contracts, you willingly agree and understand these terms of potential reimbursement. Refunds will only be given after a review of the circumstances and will be viewed on a case-by-case occurrence. 

Deliveries of cakes or catered events is subjected to circumstantial liability. If the customer picks the item or food up from the bakery, and it is damaged in any way shape or form by acts of God, weather, carelessness, neglect, or intentional damage the bakery has the full right to refuse any form of refund. Refunds will only be given should the bakery deem reasonable. Reasonable refunds may be given if any form of damage is caused by poor quality work, damage occurs in transport by the bakery in the bakery's delivery truck due to reasons other than acts of God, weather, road damage, or accident. Cake and food care and handling instructions will be provided upon pick up. Failure to comply with those care instructions will not result in a refund in any way shape or form. Damage intentionally done to any product will be carefully noticeable by our professional team and will not result in a refund under any circumstances. Failure to handle food safely or store food safely after it leaves the control of the bakery is not the bakery's liability and will not result in a refund. 

By placing an order, you authorize Baked Elegance Bakery to charge payment to your provided payment method in the amount provided to you at the checkout. Repetitive failure to submit payment of Baked Elegance Bakery's products may result in trespassing from our website, physical locations, social media accounts etc. 

Baked Elegance Bakery LLC. reserves the right to refuse business without the requirement of written or substantial reason. By conducting business with Baked Elegance Bakery, you hereby accept and understand that Baked Elegance Bakery can and does reserve that right and will exercise that right should we feel the need to do so. Baked Elegance Bakery does not discriminate against any race, gender, age, or religion for any reason for anyone. By conducting business with us you hereby understand that discrimination of race, age, gender or religion will not be acceptable cause for us to not conduct business with other parties or individuals in return. If for any reason Baked Elegance Bakery LLC. deems it reasonable to not conduct business and refuse service to any individual or business, we will exercise the right to do so willingly. 

While we love receiving feedback from our customers, rude, volatile, belligerent, hateful, or disrespectful remarks or behavior will not be tolerated and will be considered as grounds for an individual or group of individuals to be banned from using our website, social media accounts, and physical locations. Physical abuse, abuse of social media accounts, verbal and physical abuse of staff or destruction of company property will not be tolerated under any circumstances. Any form of abuse of staff, website usage, social media accounts, or damages to the company's property will be reported to authorities and will be prosecuted to the fullest extent of the law. 

By using our website and or services, you acknowledge, understand, and agree to these terms and conditions as described above. If you do not agree with any of these terms and conditions you may exit our website immediately and discontinue use of Baked Elegance Bakery LLC website, social media, and physical locations.